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Privacy Policy

Effective Date: June 2, 2026

Website: www.jrlandandhaul.com

JR Land & Haul (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our customers, website visitors, and business partners. This Privacy Policy describes how we collect, use, disclose, store, and protect your information when you visit our website, request services, contact us, or otherwise interact with our business.

Contact Information

Information We Collect

Information You Provide Directly

We may collect:

  • Full name
  • Phone number
  • Email address
  • Property address
  • Billing address
  • Payment information
  • Service requests
  • Photos submitted for estimates
  • Customer communications
  • Reviews and feedback

Information Automatically Collected

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Referral website
  • Pages viewed
  • Time spent on the website
  • Date and time of visits
  • Website usage data

Cookies and Similar Technologies

Our website may use:

  • Cookies
  • Analytics tools
  • Pixels
  • Session tracking technologies

These technologies help improve website functionality, understand visitor behavior, and enhance user experience.

How We Use Your Information

We may use information to:

  • Schedule and perform services
  • Provide estimates and invoices
  • Process payments
  • Communicate regarding appointments
  • Respond to inquiries
  • Send service updates
  • Improve website performance
  • Conduct business analytics
  • Prevent fraud
  • Resolve disputes
  • Comply with legal obligations
  • Enforce contracts and agreements

SMS and Text Messaging Communications

By providing your mobile phone number, you consent to receive service-related text messages regarding:

  • Appointment confirmations
  • Arrival notifications
  • Estimate requests
  • Service updates
  • Billing reminders

Message and data rates may apply.

You may opt out of non-essential text communications by replying STOP.

Payment Information

Payments may be processed through third-party payment processors.

JR Land & Haul does not store complete credit card numbers on its servers. Payment information is handled according to applicable payment processing security standards.

Photos and Property Images

Customers may voluntarily submit photographs for estimates.

JR Land & Haul may also take before-and-after photographs during service completion for:

  • Job documentation
  • Insurance purposes
  • Quality control
  • Marketing purposes (with customer consent where required)

We will not intentionally publish personally identifying information associated with photographs without permission.

Information Sharing

We do not sell personal information.

We may share information with:

Service Providers

Third-party vendors assisting with:

  • Website hosting
  • Payment processing
  • Scheduling software
  • Email communications
  • Marketing services
  • Customer relationship management

Legal Compliance

Information may be disclosed when required by:

  • Court orders
  • Subpoenas
  • Government investigations
  • Applicable laws and regulations

Business Transfers

If JR Land & Haul is sold, merged, reorganized, or acquires assets, customer information may be transferred as part of the transaction.

Data Retention

We retain personal information only as long as reasonably necessary for:

  • Business operations
  • Tax reporting
  • Insurance requirements
  • Legal compliance
  • Contract enforcement

Retention periods may vary depending on the type of information collected.

Data Security

We implement commercially reasonable safeguards including:

  • Secure website technologies
  • Restricted access to customer information
  • Password protection
  • Administrative security controls

While we strive to protect information, no method of internet transmission or electronic storage is completely secure.

Your Rights and Choices

Subject to applicable law, you may request:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of certain information
  • Withdrawal of marketing consent

Requests may be submitted using the contact information provided above.

Third-Party Services and Links

Our website may contain links to third-party websites, including:

  • Social media platforms
  • Payment processors
  • Review sites

We are not responsible for the privacy practices of third-party websites.

Children’s Privacy

Our services are intended for adults.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that information from a child under 13 has been collected, we will take reasonable steps to delete it.

Illinois Privacy Rights

Residents of Illinois may have additional rights under applicable state laws concerning personal information, biometric information, consumer protection, and data privacy.

Illinois residents may contact us regarding questions about how their information is collected, used, stored, or disclosed.

Do Not Track Signals

Our website may not respond to browser Do Not Track requests due to the lack of a consistent industry standard.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Updated versions will be posted on:

www.jrlandandhaul.com

The revised Effective Date will indicate when changes become effective.

Contact Us

If you have questions regarding this Privacy Policy, contact: